QUALITY AND ENVIRONMENTAL POLICY
Prima Comunicazione Srl, aware of the responsibility that every productive organization assumes regarding customer satisfaction and environmental protection, promotes a Quality and Environmental Policy that serves as a guide and reference point for all company activities.
The Organization considers it fundamental to have achieved the full implementation of an Integrated Management System compliant with international standards ISO 9001 and ISO 14001.
Prima Comunicazione Srl works alongside the main players in the TLC and Payment systems world, providing customized pre and post-sales services and solutions with a broad and flexible offer capable of constantly adapting existing processes to different customer needs, with a view to satisfying the entire service supply chain.
The sector in which it operates is highly competitive and almost entirely driven by Manufacturers, Network Operators, and large Customers (insurance companies and large retail groups), leaving service providers few degrees of freedom; for this reason, the solidity and reliability of the production process and the quality of the service provided are of great importance to Prima Comunicazione Srl and are used as distinctive elements in competition.
Great attention is paid to the motivation and growth of human resources, intended as a factor for the continuous improvement of skills and performance obtained through the involvement and empowerment of staff with respect to business objectives.
Fundamental Principles
The Company operates bearing in mind two fundamental principles:
- Ensure legislative compliance regarding health, safety, hygiene, and the environment, operating in full compliance with current legislation and all the requirements of the standards to which it adheres;
- Pursue the continuous improvement of its performance and of the Integrated Management System by implementing ethically correct behaviors.
Management Commitments
The Management of Prima Comunicazione Srl, reaffirming its commitment to ensuring the Customer the solidity, reliability, and quality of its production system, undertakes to:
- Organize and implement services aimed at satisfying the needs and expectations of Customers and interested parties, fostering the establishment of a climate of mutual trust and a positive perception of its proposals and image;
- Pursue service quality by embodying the concepts of reliability, punctuality, and efficiency while maintaining high standards of environmental impact reduction and worker safety prevention;
- Ensure the continuous adaptation of resources and constant attention to technological evolution, in order to develop its Know-how and ensure safe, efficient, and eco-sustainable workplaces;
- Strengthen and consolidate the knowledge and skills of its staff, promoting constant training and the refinement of professional skills;
- Promote corporate growth by identifying objective criteria and rewarding commitment, productivity, and merit, without losing sight of worker health and safety and environmental protection;
- Promote the involvement of its workers in the development and implementation of the corporate management system and the achievement of the set objectives, fostering awareness of everyone's role within the company and individual responsibility;
- Direct corporate processes towards environmentally friendly solutions, preventing pollution and, in particular, reducing the consumption of non-renewable resources and the production of waste;
- Spread, at all levels of the organization, a corporate culture of business sustainability aimed at achieving objectives for quality, worker safety, and environmental protection.